Privacy Policy

Last updated: July 20, 2026

WatUMean ("we", "us") is an AI assistant available as a Telegram bot and a WhatsApp bot. You forward or paste a conversation, and it analyzes the emotions, needs, and meaning behind the messages, and can suggest replies. This policy explains what data the service handles and why.

What we collect

• Messages you send to the bot. The text of messages you forward or paste for analysis, including sender names shown in forwarded messages.
• Telegram account basics: your numeric Telegram user ID, username, and chat ID.
• WhatsApp account basics: your phone number (the WhatsApp ID), your WhatsApp profile name, message IDs, timestamps, and delivery statuses (sent / delivered / read / failed).
• Ad attribution (WhatsApp only). If you reach the bot from a click-to-WhatsApp ad, WhatsApp includes referral data with your first message (ad ID, click ID, ad headline). We store it to understand which ads work.
• Usage data: number of analyses, AI token counts and their cost, and timestamps. We use this to enforce the free plan limit (3 analyses per month) and to run the service.
• Payment data (Premium). Payments are processed by Stripe. We never see or store your card details — we only store your Stripe customer and subscription IDs and your subscription status.

How your messages are processed

To produce an analysis, the text of the conversation you submitted is sent to Google's Gemini API, which generates the analysis and reply suggestions. We do not use your messages to train AI models.

How long we keep it

• Collected messages are held in a temporary cache and deleted right after each analysis, or immediately when you send /clear.
• A snapshot of the last analyzed conversation is kept briefly so the /answer feature can generate reply suggestions; it is deleted after use or replaced by your next analysis.
• WhatsApp message log (message metadata, delivery statuses) and usage statistics are retained while you use the service, for reliability, billing limits, and support.

Who we share data with

We never sell your data. It is shared only with the service providers that make the bot work:

• Supabase — database and server hosting.
• Google (Gemini API) — AI analysis of the text you submit.
• Stripe — payment processing for Premium.
• Telegram and Meta (WhatsApp) — the messaging platforms that deliver your messages to us and our replies to you.

Conversations involving other people

The conversations you forward usually include messages written by other people. You are responsible for making sure you may share that content with us for analysis. We only use it to produce your analysis, as described above.

Security

All traffic is encrypted in transit (HTTPS). Database access is restricted to the bot's backend; row-level security is enabled so data is not accessible with public API keys. Webhooks from WhatsApp are cryptographically verified.

Your rights

• Send /clear at any time to instantly delete the messages currently collected for analysis.
• Email us to request access to, or complete deletion of, all data linked to your account.
• If you are in the EU/EEA or UK, you also have the rights to rectification, restriction, portability, and to lodge a complaint with your supervisory authority.

Children

The service is not intended for children under 16, and we do not knowingly collect their data.

Changes

If we change this policy, we will update it on this page and adjust the date above.

Contact

Questions or data requests: genue.luben@gmail.com

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